Information We Collect
Information that we may collect about you when you use our services or browse our website include:
- Identifiable Information – The basic information of a user with name, contact number, e-mail address, billing address, and payment details.
- Service Data – Information for the moving process at the specific time of topics, like dates, addresses, and special instructions for service.
- Website Statistics – IP address, cookies, and browsing to adjust website features and customer satisfaction.
How We Use Your Information
We treat the personal data provided by you only to the extent necessary for the following functions:
- The request fulfillment for a moving, packing and junk removal service are processed and accomplished on your behalf.
- The establishment of contact between us and you, in terms of bookings, latest news and promotions.
- The development of our company and customer satisfaction improvement.
- The execution of necessary legal formalities and prevention of criminal activities or misuse.
Information Sharing
- We do not trade or lease your personally identifying data, respecting your right to privacy. Information may be disclosed only in instances like these:
- To third-party partners with whom we have a good relationship and who act as our agents in rendering services to customers, e.g., payment processors and storage facilities.
- Where such disclosure is mandated by law or in order to safeguard the rights, properties, or safety of Merc Movers, we, customers, or any other individual groups.
Data Security
Merc Movers employs necessary electronic and organizational means that will keep your personal information safe from any kind of unauthorized access, modification, release, or destruction. Measures include:
- Servers that are secure and payment systems that are encrypted
- Limited entry to areas where confidential data is stored
- Regular inspections and update of the security plans
- Though we make every effort to protect your data, there is still a risk that the information you transmit online could be intercepted by third parties and we cannot guarantee absolute protection.
Your Rights
Here is the list of points outlining your Data Rights under our Privacy Policy:
- Data Access & Amendment: Get your personal data and/or fix the errors with it by requesting it directly.
- Erasure: Redistribute personal information where the law permits.
- Marketing Control: Disable marketing emails procession by contacting us or clicking on the unsubscribe button anytime.
- We encourage you to get in touch with us if you want to exercise your legal rights.
Cookies and Tracking
Like many other websites, we also use cookies to identify returning users, monitor traffic flow on the site, and gain insights from analytics. Your browser’s cookie settings let you decide on your cookie preferences.
Changes to This Privacy Policy
Contact Us
When it comes to this Privacy Policy and how we treat your personal information, if you have any questions or concerns, please reach out to us:
Phone: +1- 5192864555
Email: info@mercmovers.ca